Before we get into the details, please know that we made these conditions in the effort to reduce waste and keep prices sweet. The textile and fashion industry both create tons of waste each year and use an incredible amount of resources. Ankara Nzuri reduces our impact by choosing to only accept returns for items in their original, unworn condition.
– Once approved, we'll provide deets on where to send your return.
– Shipping is at your charge credit.
– Email firstname.lastname@example.org with any questions.
Good to know:
– Once you try on or wear the clothing item, it's yours for keeps. Thanks for understanding this condition. It helps us reduce waste and ensure return items are hygienic.
– Clothing submitted for return that have been worn, washed or tried on will be rejected and returned.
– All merchandise must be unworn, unwashed, and in otherwise perfect condition to be considered for return.
– We only accept returns upon approval.
– You have 14 days after delivery to initiate an exchange or return. After 14 days, all sales are final.
– After return order is received by the Ankara Nzuri, please allow 5 business days for refund or store credit.
– We reserve the right to refuse any return that does not comply with the conditions stated above.